Erik Schroeder




Attention to detail; high motivation with excellent verbal and written communication skills; ability to work independently and in team environments both efficiently and courteously; skill in the use of personal computers; strong willingness to learn new technologies, and ability to react to changing technologies; knowledge of current trends in areas of expertise; proficiency in collecting and analyzing data.



Technical Writer   (08/2006 – Present)

Amegy Bank N.A.
Houston, Texas

Editing and maintaining Standard Operating Procedures and online departmental information; creating hard-copy and electronic forms; preparing internal reports.

Technical Writer   (05/2006 – 08/2006)

Wordmark Associates, Inc.
Houston, Texas

Creating and editing user guides, technical specifications, presentations, and marketing materials.

Quality Assurance Analyst   (08/2005 – 05/2006)

Anteon Corporation Technology Solutions Group
(formerly Lockheed Martin Information Technology, prior to 10/2005)
Houston, Texas (11/2005 – Present); New Orleans, Louisiana (08/2005 – 11/2005)
Contract:  Minerals Management Service

Acting as lead tester for OCS Connect project; interfacing with management and programmers in order to develop test strategies; establishing acceptance criteria for testing results.

Publications Specialist   (07/2000 – 08/2005)

Lockheed Martin Information Technology
(formerly ACS Government Solutions Group, prior to 01/2004)
New Orleans, Louisiana
Contract:  Minerals Management Service

Acting informally as Documentation Team Lead (08/2000 – 05/2003); developing, maintaining, and editing documentation relating to MMS software; developing Active Server Pages and Java Server Pages that interface with Oracle databases; developing and maintaining Intranet website; developing hard-copy training materials and providing training sessions to users; reporting for departmental newsletter; administering Documentum eRoom in Coordinator role; administering element data dictionary; transcribing and distributing meeting minutes; providing administrative support.

Publications Specialist   (07/1999 – 07/2000)

ACS Government Solutions Group
New Orleans, Louisiana
Contract:  Navy Standard Integrated Personnel System

Managing and editing documentation relating to US Naval software; developing and maintaining Intranet website; transcribing and distributing meeting minutes; recording and tracking action items.

Technical Writer   (07/1998 – 07/1999)

APPRO Systems, Inc.
Baton Rouge, Louisiana

Working collaboratively with programmers to develop, maintain, and edit hard-copy documentation and online help files for credit-lending software; maintaining data dictionaries; designing and developing marketing brochures.

Part-Time Technical Writer   (01/1998 – 07/1998)

Louisiana State University, Computing Services
Baton Rouge, Louisiana

Developing and maintaining departmental materials, regulations, and instructional documentation for computer-based courses.

Technical Writing Intern   (01/1998 – 06/1998)

Louisiana State University, Multimedia Development
Baton Rouge, Louisiana

Developing and editing various media, including Barrier Islands CD-ROM and For Faculty newsletter.

Volunteer Grant Composer   (01/1997 – 05/1997)

Cerebral Palsy and Children's Developmental Center
Baton Rouge, Louisiana

Composing grant that succeeded in obtaining $7,015 for the purchase of necessary equipment.

Part-Time Technical Support Assistant   (01/1996 – 06/1998)

AccessCom, Inc.
Metairie, Louisiana

Providing customer technical support; installing hardware and software.

Part-Time Tutor   (10/1995 – 12/1996)

Basics Plus, Inc.
Metairie, Louisiana

Tutoring high-school English, Spanish, Latin, ACT & SAT test preparation.



Operating Systems

DOS; Macintosh OS 8; Windows 3.11, 95, 98, ME, 2000, XP.


Microsoft Office (Word, PowerPoint, Access, & Excel); RoboHELP; Microsoft Outlook; Microsoft Internet Explorer; Microsoft Visual SourceSafe; Microsoft Visual Intercept; Microsoft Visio; Corel WordPerfect; Lotus WordPro; QuarkXPress; Adobe PageMaker; SnagIt; Corel Paint Shop Pro; Adobe Photoshop; Adobe Illustrator; Adobe Acrobat; Lotus Notes; GroupWise; Documentum eRoom.

Web Design

HTML; JavaScript; PHP; JSP; VB Script; ASP; CSS; CuteFTP; WS_FTP; Microsoft FrontPage; Microsoft Visual InterDev; Borland JBuilder.



Software Testing and Inspection Methods

Learning Tree International (08/2005)

Active Server Pages for New Programmers

WestLake Internet Training (10/2000)



Master's Student in Technical Writing

Louisiana State University (01/1997 – 05/1999)
GPA:  3.88
Courses of Interest:  

Document and Web Design; Scientific and Technical Writing; Practicum in Technical Writing; History of Writing; Independent Study in Instructional Design; Technical Writing Methodology; Magazine Editing and Production; Thesis Research.

Master's Student in Communication Disorders

Louisiana State University Medical Center (06/1994 – 12/1996)
GPA:  3.14
Courses of Interest:  

Basic and Applied Research; over 200 hours of Clinical Practice at University Hospital, LRI, and LSUMC.

Bachelor of Arts in English Linguistics

University of New Orleans (08/1990 – 05/1994)
GPA:  3.55
Courses of Interest:  

Technical Editing; English Usage; Contemporary English; History of English; General Linguistics; Linguistics of Romance Languages; German; Spanish; Latin; Sign Language; Psychology of Speech, Language, and Hearing; Air Force ROTC; Introduction to Computers.

Language Study in Spain

University of Salamanca (06/1993 – 08/1993)
GPA Equivalent:  4.0
Courses of Interest:  

Advanced Spanish; Spanish to English Translation.



Moderate Security/ADP II

United States Government (07/2000)



Lockheed Martin Certificate of Appreciation (03/2005); ACS Technical Excellence Award, (02/2001); Decennial Honors Award Scholarship, University of New Orleans (1990 – 1994); Dean’s List for six semesters, University of New Orleans.



Society for Technical Communication, Webmaster for the Louisiana Satellite of the Houston Chapter (08/1998 – 05/2001); University of New Orleans Student Government Association, Senator (10/1993 – 05/1994)



Web design (including &; collecting Star Wars memorabilia; home renovation; reading fiction; writing poetry (published in UNO's 1994 Ellipsis Literary Magazine); traveling (resided in Spain and Yugoslavia; visited France).


References available upon request.